Question 1

Is my financial data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest, and stored on Supabase with Row Level Security so each account can only ever read its own data. We never sell your data to third parties, and we never share it for advertising.

Question 2

Do you connect to my bank or need my login?

Accepted Answer

No. Fyncora never asks for your bank credentials and does not log into your accounts. You add accounts and transactions manually or by importing a CSV export from your bank or another finance app, so your banking passwords stay with your bank.

Question 3

Can I import my data from other apps?

Accepted Answer

Yes! We support CSV import for transactions from most banks and finance apps, with guided per-source mapping for tools like Mint, Monarch, Copilot, and YNAB so your income and expenses come in correctly.

Question 4

Can I use Fyncora for free?

Accepted Answer

Yes! Our free plan includes unlimited goals and tasks, basic habit tracking, financial accounts, and mobile app access. It's free forever—no trial period, no credit card required.

Question 5

What makes Fyncora different from other apps?

Accepted Answer

Most productivity and finance apps work in isolation. Fyncora connects your goals, habits, and finances together, so it can surface insights like 'Your coffee habit costs $150/month' or 'You'll reach your savings goal faster if you reduce dining out by 20%.'

Question 6

Is there a mobile app?

Accepted Answer

Yes, we have native iOS and Android apps that sync seamlessly with the web version. All your data stays in sync across all your devices.

Question 7

Can I share with my family?

Accepted Answer

Premium users can create Households to share goals, budgets, and financial tracking with family members. Each member has their own private space plus access to shared household data.

Question 8

How does the AI assistant work?

Accepted Answer

Fyncora uses an AI assistant to understand your natural language requests. You can ask things like 'Add a task to buy groceries tomorrow' or 'How am I doing on my savings goal?' and it answers using your own data.

Question 9

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your Premium subscription at any time. You'll continue to have access until the end of your billing period, then automatically switch to the Free plan. Your data is never deleted.

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